How to Track and Manage FedEx Shipments
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Tracking your FedEx shipments is crucial for staying informed about your package’s location, expected delivery time, and any potential issues that might arise.
Whether you’re sending or receiving packages, knowing how to use FedEx’s tracking tools efficiently ensures your shipments reach their destination on time.
In this guide, we’ll show you how to track your FedEx packages, manage deliveries, understand tracking statuses, and resolve any issues that may come up.
What is FedEx Tracking and How Does It Work?
FedEx tracking allows you to follow the journey of your packages, whether you’re shipping items for your business or receiving a package from someone else.
When you use FedEx tracking, you can get real-time updates on the location and status of your shipments. By entering a tracking number, you can monitor your package’s progress from pickup to delivery.
How to Track Your FedEx Package with a Tracking Number
To track a FedEx package online, you simply need the tracking number provided when your shipment was created. Here’s how:
1.Go to the FedEx Tracking page.
2.Enter your tracking number in the provided field.
3.Click Track, and you’ll see the package’s current location, its status (e.g., “In Transit”), and its estimated delivery time.
For added convenience, you can also track your FedEx shipments using the FedEx mobile app, which offers instant access to tracking information on your phone.
Tracking FedEx Shipments via Mobile App
The FedEx mobile app provides a convenient way to track your packages on the go. With the app, you can:
✅Get real-time updates and notifications about your package’s status.
✅Scan barcodes directly from the shipping label for easy tracking.
✅View delivery photos when your package is delivered.
To start using the app, simply download it from the App Store (for iOS) or Google Play (for Android). Once installed, you can track your shipments and receive updates, all from the palm of your hand.
How to Set Up Delivery Notifications on the App
Setting up notifications within the FedEx app ensures that you stay updated on your package’s journey. Here’s how to enable them:
1.Open the app and log into your account (or create one if you haven’t already).
2.Navigate to the Tracking section and enter your tracking number.
3.Choose the option to receive notifications for updates.
4.Select the type of alerts you’d like to receive (e.g., delivery updates, exceptions, or delays).
FedEx Delivery Manager: Take Control of Your Shipments
FedEx Delivery Manager is a free service that gives you full control over your FedEx deliveries. Once enrolled, you can reschedule deliveries, redirect packages to another address, and even provide specific delivery instructions to ensure your package is dropped off at a secure location.
How to Sign Up for FedEx Delivery Manager
1.Visit the FedEx Delivery Manager page.
2.Click Sign Up to create a free account.
3.After signing up, you can customize delivery options, including setting delivery preferences, delivery alerts, and even hold packages at a nearby FedEx location for pick-up.
With FedEx Delivery Manager, you can have more control over your deliveries, helping to prevent missed packages or delays.
FedEx Tracking: Understanding Common Delivery Statuses
FedEx uses various tracking statuses to provide updates on your package’s progress. Here are some common terms you’ll encounter and what they mean:
What Does “In Transit” Mean?
When your package status is “In Transit”, it means that the package is currently on its way to the destination. It may stop at one or more FedEx facilities along the way, but rest assured, it’s on its journey and should arrive soon.
What Does “Exception” Mean?
An exception status indicates that something has delayed your package. The most common reasons for exceptions are:
-Weather-related delays
-Address issues (incorrect or incomplete)
-Customs delays (for international shipments)
If your package is marked with an exception, you can check the details on the FedEx tracking page to understand the cause of the delay and the estimated time for resolution.
What to Do if Your FedEx Tracking Isn’t Updating
If your FedEx tracking isn’t updating, there are a few things you can do:
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Wait 24 hours: Sometimes, there is a delay in scanning the package. After 24 hours, the tracking info should update.
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Check the tracking number: Double-check to make sure the number you entered is correct. If you entered it incorrectly, it could prevent updates from showing.
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Contact the sender: If the tracking is still not updating, reach out to the sender to confirm the package has been shipped and processed.
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Start a trace: If your package is missing, you can open a trace with FedEx.
How to Start a Trace with FedEx
If you haven’t received an update or if your package appears to be lost, you can start a trace through FedEx’s official website. Here’s how:
1.Go to the FedEx Trace page.
2.Enter your tracking number and click Trace.
3.Follow the instructions to submit a trace request, and FedEx will investigate the status of your package.
Managing Delivery Issues: What to Do When a Package is Late
Sometimes, despite the best efforts, packages can be delayed. If you notice that your FedEx package hasn’t been delivered on the expected date, follow these steps:
1.Check the tracking page: Look for any updates, such as delays, exceptions, or changes to the estimated delivery time.
2.Contact FedEx customer service: If there’s no update or if the package is delayed beyond the expected delivery window, contact FedEx customer support at 1-800-463-3339.
3.Consider alternate delivery options: If you miss the initial delivery, you can use FedEx Delivery Manager to reschedule or redirect the package to another address.
How to Contact FedEx Customer Support
If your package is delayed or you need further assistance, contact FedEx by calling 1-800-463-3339. You can also use their online chat service or visit a nearby FedEx office.
Security and Privacy: Protecting Your Shipments
To ensure that your packages are delivered safely, take the following precautions:
-Use signature confirmation for high-value items.
-Track your packages regularly to avoid missing any updates.
-Double-check the delivery address to ensure it’s correct before shipment.
In case a package is misdelivered, FedEx customer support can help with finding the correct delivery location.
Frequently Asked Questions (FAQ)
How do I track my FedEx package?
Go to the FedEx Tracking page, enter your tracking number, and click Track to view the status of your package.
What does “In Transit” mean?
“In Transit” means the package is on its way to the delivery location and is being processed at various FedEx facilities.
What if my FedEx tracking number isn’t updating?
Wait 24 hours, check the number for errors, contact the sender, or start a trace with FedEx if the package is missing.
How can I manage my deliveries?
Sign up for FedEx Delivery Manager to reschedule deliveries, provide delivery instructions, and receive updates.
Conclusion
Tracking your FedEx shipments and managing your deliveries is simple when you use the tools provided by FedEx. Whether you’re checking the status of your package, handling a delivery exception, or contacting customer service, the key is staying informed and proactive. For more control, sign up for FedEx Delivery Manager and set up notifications for all your packages.
